Safety

Intimate-Image Removal

Effective 20 October 2026

If someone has shared a nude or sexual image or video of you on eResonate without your consent, including one that was faked or altered, you can ask us to remove it. You do not need an eResonate account. We remove it within 48 hours of receiving a valid request, and we block copies of the same image from being uploaded again.

This is our notice and removal process under the US TAKE IT DOWN Act. It is open to everyone, wherever you live.

1. Who Can Ask

The person shown in the image, or someone authorised to act for them, such as a parent, guardian or lawyer.

If the person shown is under 18, the image is child sexual abuse material. Report it with this form and also through our child safety route. NCMEC's Take It Down service can also help remove it from other sites: takeitdown.ncmec.org. Adults can use StopNCII.org to help stop an image spreading on other platforms.

2. What a Request Needs

Your signature: type your full legal name.
Where the image is: the link to each post, profile, page or other place on eResonate where it appears (up to 20). If it was sent in a message, tell us in your statement who sent it and when.
Your statement: that you believe in good faith the image was shared without consent, and anything that helps us find it.
How to reach you: an email address. A phone number is optional.

Do not attach or send us the image itself.

3. Send a Removal Request

Who is in the image required Where it appears on eResonate required, one link per line, up to 20 Your statement required I have a good-faith belief that this intimate image was published without the consent of the person shown, and the information in this request is accurate. Your full legal name, as your signature required Your email required, so we can tell you what happens Your phone optional

4. What Happens Next

You get a reference number at once and a confirmation email.
A person on our team reviews the request. We remove the image within 48 hours of a valid request, and we block copies of it from being uploaded again by its digital fingerprint.
We email you the outcome. If we cannot find the image at the places you gave, we tell you so you can send more detail. If we cannot act on the request, we tell you, and you can ask us to look again through our appeals page.
The person who posted the image is told that it was removed, without your name or contact details.
If you were signed in when you sent the request, you can follow it under Your reports in the app.

We use the details in your request only to handle it and keep a record of it, as our Privacy Policy explains.

Prefer email? Write to report@eresonate.com with the same four details, and the 48 hours apply the same way. If you are in danger, contact your local emergency services first.